BrightVisions IT Support Packages
At BrightVisions we offer different levels of support packages to suit different requirements.
By having unlimited onsite support, the Active Support Complete package truly offers a comprehensive approach to IT support including call outs and onsite labour (with certain exceptions) ensuring predictable and reliable monthly costs.
Furthermore you have your very own dedicated account manager and lead technical manager if required. All support calls we receive from you are subject to a Service Level Agreement (SLA) and the progress of all support tickets can be viewed in your very own helpdesk.
Furthermore you have your very own dedicated account manager and lead technical manager if required. All support calls we receive from you are subject to a Service Level Agreement (SLA) and the progress of all support tickets can be viewed and monitored in your very own helpdesk.
BrightVisions Active Support - Complete
A Support package designed to take complete responsibility for all of your IT. As part of this package your business has unlimited access to our support team via telephone, email, helpdesk and our remote diagnostics tools. A Proactive Support plan to ensure issues are resolved before they become a problem to you and your businessBy having unlimited onsite support, the Active Support Complete package truly offers a comprehensive approach to IT support including call outs and onsite labour (with certain exceptions) ensuring predictable and reliable monthly costs.
Furthermore you have your very own dedicated account manager and lead technical manager if required. All support calls we receive from you are subject to a Service Level Agreement (SLA) and the progress of all support tickets can be viewed in your very own helpdesk.
Sounds Interesting?
See what more you get with our Active Support Complete Plan and how it can help your business - Get in touch with our solutions team todayBrightVisions Active Support – Standard
A Support package designed to take complete responsibility for all of your IT. As part of this package your business has unlimited access to our support team via telephone, email, helpdesk and our remote diagnostics tools. A Proactive Support plan to ensure issues are resolved before they become a problem to you and your business.Furthermore you have your very own dedicated account manager and lead technical manager if required. All support calls we receive from you are subject to a Service Level Agreement (SLA) and the progress of all support tickets can be viewed and monitored in your very own helpdesk.
Want to know more?
See what more you get with our Active Support Standard Plan and how it can help your business - Get in touch with our solutions team todayAd Hock
A support package that allows your business to use BrightVisions services as and when required. This may be for Strategic Consultancy, System design or perhaps implementation of an IT project. Or perhaps you need intermittent access to specialist technical skills or for occasional support.Next Steps?
See how we can work together - Get in touch with our solutions team today
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